Wage Violations for Call Center Employees
Like most other employees in the U.S., call center employees are typically paid for a defined period of time, which usually includes the time employees spend logged into their work stations. However, this method of payment may not necessarily include all of the work these employees perform. In fact, many call center employees are required or asked to work off the clock, performing activities such as checking email, attending meetings, and other activities for which they aren’t properly compensated. Under federal law, employees must be paid for these activities and all the time during which they are engaged in work.
Many employers fail to provide adequate compensation to these call center employees for certain work duties completed and additional hours worked. Fortunately, according to state and federal laws, employees are entitled to seek the wages which they are owed through legal action.
Call Center Wage and Hour Violations
There are a number of different ways in which call center employees may be paid less than they fully deserve. The following are some of the most common of these violations:
- Pre-shift work requirements
- Post-shift work requirements
- Illegal rounding policies
Employers who use these and other means to pay their employees less than they are supposed to can and should be held accountable for their activities.
If you are a call center employee who has been denied the full compensation to which you are entitled, we can help you fight for the justice and wages you may deserve. Discuss your situation and legal rights by calling Jason Knutson at 608-255-6663. At Habush Habush & Rottier S.C., we believe in fighting for employees’ rights to their full wages and may be able to help you.